Knowledge base
Welcome to Cargo support. For help with customizing your website, refer to the Knowledge Base below, or post a question in the Customization forum. We do our best to answer your questions within 24 hours during regular business hours: Monday through Friday, 9AM – 6PM PST. Read more
  • Login Troubleshooting

    If you are experiencing issues logging into your Cargo website, there are some steps you can follow to fix thi...

    Nov 04, 2015 01:55PM PST
  • Site Upgrades

    When you first sign up and activate your Cargo site, you're automatically running on the free basic service wh...

    Jul 05, 2017 04:30PM PDT
  • Password protection

    You can lock your entire website as well as individual Projects and Pages using password protection. To lock y...

    Mar 22, 2013 03:31PM PDT
  • Mobile optimized design

    To further enhance the accessibility and legibility of your website on the smaller screens, we offer a mobile ...

    Oct 03, 2016 12:01PM PDT
  • Monthly ↔ Yearly Site Upgrade

    If you want to change from a monthly to yearly Site Upgrade, you can do so through the following process: E...

    Mar 22, 2013 03:28PM PDT
  • Deleting a site

    To delete a site, visit your Settings > Site Details and click on the Delete Site link on the bottom of the...

    Mar 19, 2013 03:56PM PDT
  • About Cargo Support

    At Cargo we strongly encourage you to customize your website design. Our aim is to provide ever-improving tool...

    Nov 02, 2016 11:50AM PDT
  • Site Upgrade expiration

    When your Upgrade expires, your site automatically switches to Cargo’s Free Basic Service. You will not los...

    May 15, 2015 02:42PM PDT
  • Browser Support

    Cargo websites are optimized to run on the two most recent versions of the following browsers: Chrome ...

    Dec 19, 2016 11:13AM PST
  • Website trouble FAQ

    While making changes or adding content to your website, there are a number of problems that can arise, usually...

    Aug 11, 2015 12:04PM PDT
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